Ford Extends Service Plans by Two Months for Affected Customers, More Dealers Available to Assist Essential Services


Ford Motor Company of Southern Africa (FMCSA) has added a two-month extension to the service plan for all vehicles where the contract expires between 1 March and 31 May 2020, but the owner was not able to complete the last service due to the national lockdown in response to the COVID-19 pandemic.


"We are committed to supporting all of our customers who are not able to service their vehicles within the prescribed Service Plan contract period as a result of the measures introduced to contain the spread of the coronavirus, and whose contracts expire during or soon after the lockdown period,"

says Neale Hill, MD of FMCSA.

"Accordingly, all Ford vehicles with an expiring Service Plan which require a scheduled service to be performed between 1 March and 31 May 2020 will receive extended support of an additional two months. This is valid on all Ford Protect Extended Products* as well as all Ford Inclusive Service Plans, and is applicable from 1 June until 31 July 2020, to ensure that customers are able to complete the required services once dealer operations resume,"

Hill states.

The Ford Customer Care Centre remains in operation throughout the lockdown period, from 08:00 to 17:00 Monday to Friday, and customers with queries can contact the call centre on 0860 011 022 or

Ford has also ensured that its Roadside Assistance programme, provided by the AA and applicable for a period of three years from the date of purchase of a new vehicle, remains operational throughout the national lockdown. Customers that experience a breakdown during essential travel can contact the AA on 0861 150 250 and, if necessary, a recovery unit will be dispatched to assist the customer.

* Excludes Ford Protect Extended Warranty

More Ford Dealers Ready to Assist Essential Services

Ford is continuing its support for the vital work of the emergency and designated essential services during the COVID-19 national lockdown. Currently, 23 dealers in major centres across the country have been granted government permits to repair vehicles belonging to the South African Police Service, the South African National Defence Force, medical vehicles and those required in the grocery supply chain.

In the event of an essential service Ford vehicle needing repairs, the closest dealer should be identified from the list below, and this information sent along with the vehicle's VIN number, and details of which essential service is represented to The local dealer will then make contact to set up an appointment.


Barloworld Ford Alberton


Consolidated Auto


Motus Ford Culemborg

Cape Town

Motus Ford Paarden Eiland

Cape Town

Motus Ford Diep Rivier

Cape Town

Barloworld Ford N1 City

Cape Town

Motus Ford George      


Karoo Ford


McCarthy Ford The Glen


Paul Maher Auto


Motus Ford Kempton Park

Kempton Park

Fed Auto Ford Kokstad


Action Ford Krugersdorp


Nelspruit Ford


Novel Ford


Barloworld Ford Pietermaritzburg


Barloworld Ford Pinetown


Eastern Cape Motors Port Elizabeth

Port Elizabeth

BB Ford Menlyn


CMH Kempster Ford Hatfield


McCarthy Ford Silverlakes

Pretoria East

Kelfords Ford

Somerset West

Westvaal Numbi Ford

White River

Contact is an award-winning Digital Media, Marketing, and Advertising Company est. 2015, is a Member of the Independent Media Association of South Africa (IMASA), and Brand South Africa's Play Your Part Ambassadors, with a global reach of over 10 million

E-mail to take your brand/business to the next level

Like What You've Read ? Be an Anonymous Angel 
CLICK HERE for the latest Tech News
CLICK HERE for the latest News & Trends
Follow @letstorqueza
Keep up to date with all that is happening in South Africa
Subscribe to our Newsletter

Follow @ilovezacom on
 #iloveza❤️🇿🇦 #AfterFajrGrind Accolades:

2021 Winner of Brand South Africa's Nation Pride Play Your Part Award

2018 Winner of Tech Savvy Boss Award at the Roshgold Young Business Achiever Award

Nabihah Plaatjes Accolades:

2023 CEO of the Independent Media Association of South Africa (IMASA)

2018 Contributing Author to SAFFRON: A Collection of Personal Narratives

2017 Recipient of Owami Women & Brand South Africa's Play Your Part Award

Ziyaad Plaatjes Accolades:

2021 Mail & Guardian Top 200 Young South Africans: Arts, Entertainment, Film & Media 

2020 Contributing Author to There's a Story in Everyone

Trending Posts