WesBank’s COVID-19 Payment Relief Programme


As the national lockdown continues to have a negative financial impact on some customers, WesBank remains committed to processing all payment relief applications as soon as possible.

Ghana Msibi - WesBank Motor CEO
Image Supplied by WesBank

While we recognise that there was an initial delay due to the sheer number of applications, good progress has been made. We are fully committed to easing the strain on our customers.

WesBank’s payment relief measures were announced on 1 April 2020 and individual and business customers whose financial stability was impacted by COVID-19 were encouraged to contact the bank to discuss alternative payment arrangements. These measures will continue to be available until 30 June 2020.

Since the announcement the bank has received a significant number of requests for assistance and acknowledges that there have been delays in getting to each and every customer due the sheer volume of applications. The bank continues to work tirelessly to ensure that customers are attended to as quickly as possible.

This has been a difficult period for South Africa and the world, and we empathise with society, and especially those who find themselves in a financial predicament due the crisis. It is unfortunate that there have been some delays in responding to all of our customers and for that we would like to apologise. Amendments to the system have been made to ensure a quicker turnaround time for responses”,

says Ghana Msibi, WesBank Motor CEO.

Customers who are not familiar with the application process and require assistance are encouraged to contact us for further assistance. Our opt-in process requires a customer to request for assistance by sending an email to covidassist@colserve.co.za or covidbusinessassist@colserve.co.za.

WesBank understands that this is an extremely challenging time for everyone as people around the world commit to attempt to flatten the curve. We wish all customers and their loved ones well during this unprecedented period and urge everyone to take the necessary precautions to stay healthy and keep safe.

Like What You've Read ? Be an Anonymous Angel 
CLICK HERE for the latest News & Trends
CLICK HERE for the latest from WesBank
Follow @letstorqueza
Keep up to date with all that is happening in South Africa
Subscribe to our Newsletter
Follow @ilovezacom on
#LetsTorqueZA #iloveza❤️🇿🇦 #AfterFajrGrind
iloveza.com is an award-winning Digital Media, Marketing, and Advertising Company (with Influence) est. 2015, with a global reach of over 1 million

E-mail howzit@iloveza.com to take your brand/business to the next level

Like What You've Read ? Be an Anonymous Angel 
CLICK HERE for the latest Tech News
CLICK HERE for the latest News & Trends
Follow @letstorqueza
Keep up to date with all that is happening in South Africa
Subscribe to our Newsletter

Follow @ilovezacom on
 #iloveza❤️🇿🇦 #AfterFajrGrind

iloveza.com Accolades:

2021 Winner of Brand South Africa's Nation Pride Play Your Part Award

2018 Winner of Tech Savvy Boss Award at the Roshgold Young Business Achiever Award

Nabihah Plaatjes Accolades:

2018 Contributing Author to SAFFRON: A Collection of Personal Narratives

2017 Recipient of Owami Women & Brand South Africa's Play Your Part Award

Ziyaad Plaatjes Accolades:

2021 Mail & Guardian Top 200 Young South Africans: Arts, Entertainment, Film & Media 

2020 Contributing Author to There's a Story in Everyone

Trending Posts