Chery Group South Africa announces precautionary recall for selected Tiggo 4 and OMODA C5 vehicles
Chery Group South Africa has announced a precautionary recall campaign for selected Chery Tiggo 4 Pro and OMODA C5 vehicles to inspect the rear axle and replace it where necessary.
This recall campaign in South Africa involves 17,508 Chery Tiggo 4 Pro vehicles and 2,685 OMODA C5 vehicles produced between June 6, 2022 and December 31, 2023. These vehicles are being recalled as a precautionary measure, and inclusion in the campaign does not mean that every vehicle has a defective rear axle. Affected models are no longer being produced, and current models on sale in South Africa are not part of the affected batch of units.
The campaign relates to a rear axle manufacturing issue that may affect the weld between the rear axle trailing arm and sleeve on some vehicles. In extreme and rare circumstances, the weld could fail and separate, which could affect wheel control and increase the risk of an accident.
Inclusion in the recall does not mean that every vehicle has a defective rear axle. The campaign covers vehicles that may have been fitted with an axle from the identified production batch and is being undertaken as a precautionary measure to ensure that all potentially affected vehicles are checked.
Vehicles included in the campaign will be inspected by an authorised dealer. Where necessary, the complete rear axle will be replaced free of charge.
Owners are encouraged to check whether their vehicle is included in the campaign by entering their Vehicle Identification Number (VIN) through the recall checker in the Chery South Africa Owners Area at https://www.chery.co.za/owners-area. OMODA customers can use the OMODA VIN checker at https://www.omoda.co.za/owners/active-care to see whether their vehicle is affected.
Owners whose vehicles are identified as potentially affected will also receive a message advising them to contact or visit their nearest authorised dealer to arrange an inspection. Replacement parts are available in South Africa, and repairs will be prioritised.
All inspections and recall-related repairs will be carried out at no cost to customers.
Owners requiring further assistance can contact their nearest authorised Chery or OMODA dealer or visit the Chery South Africa Owners Area for more information.
*Information provided by the publicist.
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