To uphold our motto of ‘service by design,’ Faircity hotels have always prioritised, nurtured and rewarded service excellence amongst our people in all our hotels.
Image Courtesy Faircity Hotels
It is with great delight, but no surprise therefore, that we have been awarded the TripAdvisor ‘Certificate of excellence’ for 2018!
The Certificate of Excellence honours accommodations, restaurants, attractions and holiday rentals that deliver consistently great service. Said Heather Leisman, vice President of Industry Marketing, TripAdvisor.
“This recognition allows us to publicly honour businesses that are actively engaging with customers and using feedback to help travellers identify and confidently book the perfect trip.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
Something about TripAdvisor
TripAdvisor, the world's largest travel site, enables travellers to unleash the full potential of every trip. With over 600 million reviews and opinions covering the world's largest selection of worldwide travel listings - approximately 7.5 million accommodations, airlines, attractions and restaurants.
An accolade to Faircity hotels
Miranda Evangelou - Head of Faircity group Sales & Marketing division said
“We are honoured to have received the Certificate of excellence once again and thank all our hotels for their consistency of excellence of service and accommodations. This enable us to remain in the top echelon of the hotel industry year after year.”
Congratulations Faircity hotels!